U115 for AT&T
Project Scope
A Guided Experience
BIn order to simplify the use of the U115, Accelerated and AdEasel worked on developing an interactive online user guide that would allow users to ‘choose their own adventure’ when it came time to setting up their system – providing helpful tutorials, graphics and online resources based on user’s input.
User Experience
The team at Accelerated outlined different setup scenarios a user may come across during their experience installing their new device. Through the use of spreadsheets, scenario mapping and experience modeling, we developed step-by-step questionnaire that would guide the user through their device specs and delivered a user guide that fit their specifications.
Responsive Design, Reactive Content
The new U115 Start Guide site was developed with usability for all in mind. The user's journey works seamlessly across devices and makes it as easy as possible for users to find their device's Start Guide.
Client Success
Talk about how this project met client goals and expectations. How was this success measured?
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